Data Protection Policy

Fanatics Baji Privacy Policy — Your Data, Your Rights

When you use fanatics, we collect certain information. You have the right to know what that data is, why it's collected, and where it goes — and this page lays it all out transparently.

Last updated: July 2026
SSL encryption
128-Bit Protection
Never Sold to Third Parties
Your Data Belongs to You
Full control
View or Delete Data
International standards
GDPR Compliant

Our privacy commitment at a glance

The six core principles we follow to protect your data at Fanatics.

Only necessary data collected

We only collect data that is genuinely necessary to provide our services. We do not ask for excessive or irrelevant information.

Stored with Maximum Security

All collected data is stored on servers secured with 128-bit SSL encryption and firewalls. Unauthorized access is not possible.

Never sold to third parties

Your personal data is never sold, rented, or exchanged. It is not shared externally except where required by law.

You're in full control

You have the right to view, correct, or request deletion of your personal data at any time.

Cookie transparency

Cookies are used solely to improve our services. You can manage your cookie preferences at any time from the cookie settings.

Immediate Notification of Data Breaches

In the event of a data breach, affected users will be notified within 72 hours.

1

Introduction & Scope

Fanatics Baji ("fanatics", "we", "us") takes your privacy seriously. This Privacy Policy ("Policy") applies to your use of the fanatics-baji.com website and mobile app.

This policy outlines: what data we collect, why we collect it, how we use it, and what rights you have over your information. We encourage you to read and understand this policy.

Important: By registering and using the fanatics platform, you are considered to have accepted this Privacy Policy. If you do not agree, please discontinue use of the platform.

This policy is developed in accordance with international data protection standards (GDPR) and applicable local laws. We also strictly follow the guidelines of fanatics' licensing authority.

2

What data we collect

Fanatics collects information in several ways. Full details are provided in the table below:

Data Type What's included When it's collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact information Mobile number, email address At Registration
Financial Information Mobile banking number, transaction history On Deposit/Withdrawal
Gaming Activity Gaming history, bet amounts, wins and losses During Each Game Session
Technical information IP address, device type, browser, OS On every login
Behavioral data Page visits, click patterns, session duration While Browsing the Site

Automatically Collected Data

Certain data is collected automatically when you visit the site — such as your IP address, browser details, and cookie data. This is necessary to ensure the security and performance of the platform.

Please note: We never store passwords or full payment card numbers. This information is processed exclusively in encrypted form.
3

Purpose of Data Use

Fanatics uses your data for the following purposes:

  • Account Management: To verify registration and login, and to ensure account security.
  • Identity Verification: To verify age and identity through the KYC process.
  • Financial transactions: For processing deposits, withdrawals, and payments.
  • Customer Support: To respond to your questions, complaints, and requests.
  • Fraud Prevention: To detect suspicious activity and protect your account.
  • Service improvement: To analyze user experience and improve the platform.
  • Relevant Offers: To send you promotions and bonus offers tailored to your interests.
  • Legal Obligations: To meet regulatory and compliance requirements.

We only use your data for the purposes stated above. If we ever need to use it for a new purpose, you will be notified separately and your consent will be obtained where required.

4

Data Sharing Policy

Fanatics never sells or commercially shares your personal data. However, information may be shared in the following limited circumstances:

Limited Third-Party Access

  • Payment Providers: With bKash, Nagad, and Rocket solely to process transactions — and only the minimum data necessary.
  • Identity Verification Providers: With authorized agencies for the KYC process.
  • Technology service providers: Hosting and cybersecurity providers — contractually bound to comply with our privacy policy.

Legal Disclosure

Data may be shared with authorities when required by court order, government investigation, or anti-money laundering laws. In such cases, we share only the minimum information necessary.

Our commitment: Your data is never sold or shared with any advertising company, data broker, or marketing agency.
5

Cookies & Tracking Technologies

The fanatics website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies

  • Essential cookies: Required to maintain login sessions and security. These cannot be disabled.
  • Performance Cookies: Analyzes which parts of the site are used most. These can be disabled.
  • Functional Cookies: Helps remember your language preference and layout settings.
  • Analytics cookies: Used to analyze site traffic and user behavior.

Cookies can be disabled from your browser settings. However, turning off certain cookies may affect the functionality of some site features.

Mobile App: The app uses device storage instead of cookies. This data is erased when you uninstall the app.
6

Data Retention Period

Fanatics does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Financial transaction records: 7 years from the date of transaction.
  • KYC Documents: 5 years from the date of verification.
  • Customer Support Contact: Up to 2 years.
  • Log files and technical data: Deleted after 12 months.
  • Marketing preferences: Withdrawal of consent is reflected immediately.

Once the retention period expires, data is securely deleted or anonymised in a way that makes identification impossible.

7

Your rights

You have the following rights regarding your personal data:

Right to Access

The right to request a copy of the personal information we hold about you.

Right to Rectification

The right to request correction of inaccurate or incomplete information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to restrict processing

The right to request that processing of your data be restricted in certain circumstances.

Right to Data Portability

The right to download or transfer your personal data elsewhere.

Right to Object

The right to object to your data being used for marketing purposes.

To exercise your rights: Email us at support@fanatics-baji.com. We'll respond within 30 days. For urgent matters, please reach out via live chat.
8

Minor Protection

Fanatics is strictly for users aged 18 and above. We do not knowingly collect data from minors.

Age is verified at the time of registration. If we are informed that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

For parents: If your child has accidentally registered on Fanatics, please contact support@fanatics-baji.com immediately.
9

Third-Party Services & Links

The Fanatics platform may integrate certain third-party services — such as payment gateways, game providers, and analytics tools. These services are governed by their own privacy policies.

If our platform contains external links, we recommend reviewing the respective site's privacy policy before proceeding. fanatics is not responsible for the data practices of any external websites.

Third-party game providers (such as Pragmatic Play, Evolution) operate games on their own servers. Technical data may be shared with them during gameplay — but never personally identifiable information.

10

Policy Changes & Updates

Fanatics may update this privacy policy as needed. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Previous versions of the policy are available upon request from the support team. We always aim to clearly explain the reasons behind any changes.

Note: Check this page regularly to stay up to date with our latest privacy policy.
11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the channels below:

  • Email: support@fanatics-baji.com (include "Privacy Request" in the subject line)
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Response time: Up to 30 business days for email requests

Our Bengali-speaking support team is available 24/7, every day of the week. Feel free to reach out for any privacy-related concerns — we're always here to help.

Filing a formal complaint: If your issue remains unresolved after contacting us, you have the right to lodge a complaint with the relevant data protection authority.

Play in a Safe Environment, Enjoy with Peace of Mind

Your data is fully secure with Fanatics. Join today and enjoy a safe gaming experience.

Responsible Gaming: fanatics is intended for users aged 18 and above only. Please play for entertainment purposes. If you need support, Responsible Gaming View page.
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